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	<title>littleforest &#187; Common Errors</title>
	<atom:link href="http://www.littleforest.co.uk/category/commonerrors/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.littleforest.co.uk</link>
	<description>The littleforest Weblog</description>
	<lastBuildDate>Fri, 05 Nov 2010 08:01:04 +0000</lastBuildDate>
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			<item>
		<title>TeamSite &#8211; Insufficient space</title>
		<link>http://www.littleforest.co.uk/teamsite/ts_space_issue/</link>
		<comments>http://www.littleforest.co.uk/teamsite/ts_space_issue/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 17:07:32 +0000</pubDate>
		<dc:creator>Yusuf Ali</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[TeamSite]]></category>
		<category><![CDATA[Yusuf Ali]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=175</guid>
		<description><![CDATA[TeamSite Version: 6.7.1
Operating System: Windows Server 2003
I recently experienced a major issue with the TeamSite server, where by it was not displaying the TeamSite url on the browser.  I was getting a Apache error.
I scrolled through the TeamSite logs to find an error which was causing TeamSite not load correctly.  This can be seen below;
ERROR [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/teamsite/ts_space_issue/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setting up Derby for the Interwoven Event SubSystem</title>
		<link>http://www.littleforest.co.uk/installations/setting-up-derby-for-the-interwoven-event-subsystem/</link>
		<comments>http://www.littleforest.co.uk/installations/setting-up-derby-for-the-interwoven-event-subsystem/#comments</comments>
		<pubDate>Sat, 10 Jan 2009 03:52:19 +0000</pubDate>
		<dc:creator>Gavin Colborne</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[Installations]]></category>
		<category><![CDATA[Gavin Colborne]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=171</guid>
		<description><![CDATA[Problem
You are trying to setup Derby database for use with the Interwoven Event SubSystem.
You have followed the installation instructions manual
You get the following error in the eventsubd.log when  starting the Event Subsytem:
&#8220;Cannot create PoolableConnectionFactory&#8221;.
Potential Solution
Check where the testdb database file has  been created as the default in the Interwoven instructions creates the db [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/installations/setting-up-derby-for-the-interwoven-event-subsystem/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Solution to &#8211; ILOG Teamserver is currently unavailable</title>
		<link>http://www.littleforest.co.uk/commonerrors/solution-to-ilog-teamserver-is-currently-unavailable/</link>
		<comments>http://www.littleforest.co.uk/commonerrors/solution-to-ilog-teamserver-is-currently-unavailable/#comments</comments>
		<pubDate>Sat, 10 Jan 2009 03:44:39 +0000</pubDate>
		<dc:creator>Gavin Colborne</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[Gavin Colborne]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=170</guid>
		<description><![CDATA[Problem
You are seeing the following error in the TeamSite user interface and in the server logs:
&#8220;ILOG Teamserver is currently unavailable. Contact your system administrator for details.&#8221;
Potential Solution 
You may only need to restart the Interwoven Rules Service. 
You can do this on UNIX by the following commands:
 /etc/rc3.d/S15iw.rules stop
 /etc/rc3.d/S15iw.rules start 
Full Error Message 
com.interwoven.livesite.common.service.ServiceUnavailableException: ilog.rules.teamserver.model.IlrConnectException: javax.naming.CommunicationException: Could not obtain connection [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/commonerrors/solution-to-ilog-teamserver-is-currently-unavailable/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>OpenDeploy Error &#8211; User name from csContextString is blank</title>
		<link>http://www.littleforest.co.uk/commonerrors/opendeploy-error-user-name-from-cscontextstring-is-blank/</link>
		<comments>http://www.littleforest.co.uk/commonerrors/opendeploy-error-user-name-from-cscontextstring-is-blank/#comments</comments>
		<pubDate>Sat, 10 Jan 2009 03:21:09 +0000</pubDate>
		<dc:creator>Gavin Colborne</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[Gavin Colborne]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=168</guid>
		<description><![CDATA[Problem
Had a really tricky problem where workflow was not calling  OpenDeploy and giving an error &#8220;User name from csContextString is blank&#8221;.
Potential Solution
Do the following
1. /usr/iw-home/bin/iwsessionkeygen and then check in  /usr/iw-home/private/etc that the passphrase file has a recent time  stamp
2. Run the new version of this  /usr/iw-home/CSF/AccessService/bin/iwsharedkeyfilegen
3. Then re-start the iwaccess service [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/commonerrors/opendeploy-error-user-name-from-cscontextstring-is-blank/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ilog Rules Preventing OpenDeploy Deployments</title>
		<link>http://www.littleforest.co.uk/commonerrors/ilog-rules-preventing-opendeploy-deployments/</link>
		<comments>http://www.littleforest.co.uk/commonerrors/ilog-rules-preventing-opendeploy-deployments/#comments</comments>
		<pubDate>Sat, 10 Jan 2009 03:06:35 +0000</pubDate>
		<dc:creator>Gavin Colborne</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[Gavin Colborne]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=167</guid>
		<description><![CDATA[Problem
OpenDeploy deployments are failing with the following type  of errors:
Error during task execution: Production Deployment,  message:
java.lang.NullPointerException *** START STACK TRACE ***
com.interwoven.livesite.rules.ilog.RuleSession.
&#60;init&#62;(RuleSession.java:77)
com.interwoven.livesite.rules.ilog.RuleSession.getContentSession
(RuleSession.java:285)
com.interwoven.livesite.rules.ilog.RuleAppUtils.getContentRuleAppArchives
(RuleAppUtils.java:221)
com.interwoven.livesite.rules.ilog.RuleAppUtils.getContentRuleApps
(RuleAppUtils.java:196)
com.interwoven.livesite.opendeploy.impl.OpenDeploymentServiceAdapter.
buildDeployment
(OpenDeploymentServiceAdapter.java:154)
com.interwoven.livesite.opendeploy.impl.OpenDeploymentServiceAdapter.
buildDeployments
(OpenDeploymentServiceAdapter.java:222)
com.interwoven.livesite.opendeploy.impl.OpenDeploymentServiceAdapter.
buildDeployments
(OpenDeploymentServiceAdapter.java:55)
com.interwoven.livesite.deployment.impl.BaseDeploymentService.
buildDeploymentList
(BaseDeploymentService.java:213)
com.interwoven.livesite.deployment.impl.BaseDeploymentService.deployFiles
(BaseDeploymentService.java:85)
com.interwoven.livesite.workflow.task.DeploymentTask.deployFiles
(DeploymentTask.java:82)  *** END STACK TRACE *** [user: 12/15/08 1:56:11 PM ] 
Potential Solution
Re-start the TeamSite Services including the rules  service, it might be hung due to a port conflict or other [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/commonerrors/ilog-rules-preventing-opendeploy-deployments/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SitePublisher Sitemap not loading</title>
		<link>http://www.littleforest.co.uk/commonerrors/sitemap-not-loading/</link>
		<comments>http://www.littleforest.co.uk/commonerrors/sitemap-not-loading/#comments</comments>
		<pubDate>Sat, 10 Jan 2009 03:02:17 +0000</pubDate>
		<dc:creator>Gavin Colborne</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[Gavin Colborne]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=166</guid>
		<description><![CDATA[Problem
The Site Publisher Sitemap is not loading in the user interface.
Potential Solution
Reset the user interface services via the iwreset -ui command (e.g) /usr/iw-home/bin/iwreset -ui
Errors seen
(Error in Action)
javax.servlet.ServletException: Java heap space
        at  org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:294)
        at  org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187)
        at  com.interwoven.livesite.common.web.action.BaseAction.execute(BaseAction.java:273)
        at  com.interwoven.livesite.web.LivesiteAction.execute(LivesiteAction.java:78)
        at  org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
        at  org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
        at  org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
        at  org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
        at [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/commonerrors/sitemap-not-loading/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ERANGE error in iwtrace.log</title>
		<link>http://www.littleforest.co.uk/teamsite/erange-error-iwtrace/</link>
		<comments>http://www.littleforest.co.uk/teamsite/erange-error-iwtrace/#comments</comments>
		<pubDate>Wed, 10 Dec 2008 15:14:58 +0000</pubDate>
		<dc:creator>Yusuf Ali</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[TeamSite]]></category>
		<category><![CDATA[Yusuf Ali]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=152</guid>
		<description><![CDATA[Platform: Linux
TeamSite Version: 6.7.1
I was recently involved in a project where I was getting a constant error message appearing in my iwtrace.log (iw-home/local/logs).

GetGroups getgrent failed with errno=ERANGE

The error casued TeamSite not to start correctly.  I was looking up reasons and solutions for the error, and found the below;
Cause:
TeamSite is reading over a 1000+ users and groups. [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/teamsite/erange-error-iwtrace/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IWADSI error in iwtrace.log</title>
		<link>http://www.littleforest.co.uk/teamsite/iwadsi-error-iwtrace/</link>
		<comments>http://www.littleforest.co.uk/teamsite/iwadsi-error-iwtrace/#comments</comments>
		<pubDate>Tue, 09 Dec 2008 17:38:03 +0000</pubDate>
		<dc:creator>Yusuf Ali</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[TeamSite]]></category>
		<category><![CDATA[Yusuf Ali]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=158</guid>
		<description><![CDATA[I was recently involved in a project where I was getting a constant error message appearing in my iwtrace.log (iw-home/local/logs).

IWADSI::GetGC: ADsEnumerateNext failed: 0&#215;1
IWADSI::Init failed to get pointer to GC root.
[Sun Oct 05 09:36:41 2008] EnumerateOSGroups: Failed to initialize IWADSI

I was looking up reasons and solutions for the error, and found the below;
Cause:
The error is caused [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/teamsite/iwadsi-error-iwtrace/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>TeamSite 6.7.1 Logout Error</title>
		<link>http://www.littleforest.co.uk/teamsite/t671-logout-error/</link>
		<comments>http://www.littleforest.co.uk/teamsite/t671-logout-error/#comments</comments>
		<pubDate>Wed, 03 Dec 2008 14:54:42 +0000</pubDate>
		<dc:creator>Yusuf Ali</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[TeamSite]]></category>
		<category><![CDATA[Yusuf Ali]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=148</guid>
		<description><![CDATA[Platform: Linux
TeamSite Version: 6.7.1
I was involved in a recent project where each time the client logged out of TeamSite, they would get a log out error.  Initially we weren&#8217;t sure why the error was appearing.  After thorough investigation of the TeamSite logs I came across some errors/warnings in the file servletd_out.log (located in logs/iwui).  Errors [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/teamsite/t671-logout-error/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>TeamSite 6.7.1 HTTP 404 Error</title>
		<link>http://www.littleforest.co.uk/teamsite/ts_671-http404-error/</link>
		<comments>http://www.littleforest.co.uk/teamsite/ts_671-http404-error/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 15:40:50 +0000</pubDate>
		<dc:creator>Yusuf Ali</dc:creator>
				<category><![CDATA[Common Errors]]></category>
		<category><![CDATA[TeamSite]]></category>
		<category><![CDATA[Yusuf Ali]]></category>

		<guid isPermaLink="false">http://www.littleforest.co.uk/?p=147</guid>
		<description><![CDATA[Platform: Windows 2003 SP1
TeamSite Version: 6.7.1
A recent issue I experienced on TeamSite 6.7.1 was that I couldn&#8217;t get access to the TeamSite 6.7.1 interface on the browser.  I would get a HTTP 404 error appearing on the screen
Solution:
- Find the file libeay32.dll under the c:\program files\common files\Interwoven\lib directory.
- Replace the libeay32.dll under C:\Windows\System32 directory with [...]]]></description>
		<wfw:commentRss>http://www.littleforest.co.uk/teamsite/ts_671-http404-error/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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