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Solution to – ILOG Teamserver is currently unavailable

January 10th, 2009 by Gavin Colborne

Problem

You are seeing the following error in the TeamSite user interface and in the server logs:

“ILOG Teamserver is currently unavailable. Contact your system administrator for details.”

Potential Solution 

You may only need to restart the Interwoven Rules Service. 
You can do this on UNIX by the following commands:

 /etc/rc3.d/S15iw.rules stop

 /etc/rc3.d/S15iw.rules start 

Full Error Message 

com.interwoven.livesite.common.service.ServiceUnavailableException: ilog.rules.teamserver.model.IlrConnectException: javax.naming.CommunicationException: Could not obtain connection to any of these urls: localhost:1099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server localhost:1099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server 

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